Negotiation Services Case Study

The successful negotiation of a strategic supplier contract for a major national organisation that provides flexibility and caters for future requirements.


  • Large national organisation with over 40,000 employees
  • Complex IT environment spanning multiple platforms including distributed, desktop and mainframe
  • Multi-vendor environment


  • Consolidation of commercial arrangements into single strategic agreement
  • Flexible arrangement to cover immediate and future requirements
  • Drive increased cost efficiencies whilst reducing risk

Service provided:

  • Development of commercial and negotiation strategies encompassing strategic, operational and financial objectives
  • Lead commercial negotiations with vendor

Benefits delivered:

  • Establishment of a new multi-year strategic agreement encompassing hardware (mainframe and distributed), software and services
  • Design and implementation of a “first of its kind” flexible commercial structure
  • Provision of increased capacity and capability within budgetary constraints